Information we use
Rentro may process the customer name, mobile number, email, city, booking schedule, vehicle choice, payment status and KYC verification result. DigiLocker documents and payment credentials are handled through the relevant authorised service providers.
Why we use it
Information is used to create and manage bookings, verify eligibility, prevent fraud, process payments and refunds, provide customer support, comply with law and protect customers, vehicles and Rentro operations.
Sharing and retention
Relevant information may be shared with Cashfree, DigiLocker verification services, insurers, vehicle partners, professional advisers and lawful authorities only as needed for the rental service or legal compliance. Rentro retains records only for legitimate operational, accounting, safety and legal purposes.
Your choices
For a privacy question or correction request, contact help@rentrobike.com. Rentro may need to keep records that are required for completed transactions, fraud prevention or applicable law.